Delivery via Box Truck or Tractor Trailer
All saunas are delivered in a 53-foot semi-truck or box truck with a single driver, who will unload the pallet to your curbside or driveway only. Any delivery questions or issues (remote areas, long driveways, large and low hanging trees, apartment complex, stairs, etc.) should be addressed with us prior to shipping your sauna.
Once the driver has unloaded the sauna, we ask that you immediately inspect the boxes for any damage. Please indicate any minor scratches, indentations, or scuff marks to the outside of the boxes on the delivery receipt. You do not need to open the boxes to inspect the sauna. Please refuse the delivery if you should see any softball-sized holes in the packaging (likely damage caused by forklifts).