I ordered the sauna and tried to cancel the order a day later. I received a call the next day from their Customer Service with horrible English stating the order was already in progress and that if I continued with the delivery they would send me a $50 Amazon gift card after the receiving the sauna. I have yet to receive the gift card. Ive written them twice asking for the gift card but keep getting a reply that I cant return the sauna. Im not trying to return the sauna! They also put it in writing that I would receive the gift card. They did not deliver on their promise!
As for the product, it is very good quality material, well built with great lighting and speakers. Takes about 30 minutes to reach the desired temperature but works well. Big difference using infrared. Works up a good sweat without stifling your breathing.